ControlThink Forums

Hi; When I originally purchased ThinkEssentials (back when it was 2.0) I wasnt sure if I wanted PRO,so I didnt buy it. There was a PRO upgrade, so I didnt worry about it. Now I am ready to upgrade to PRO. The upgrade option in the software (now upgraded to 2.3) takes me to the ControlThink web site product...

Can some one help me with this? I have my system working for almost a year. I just added one more device (wall switch) today and when finished adding it, the ControlThink software restarted. To my surprise the house layout is gone, devices are gone, zones and schedules are gone too. Tried to Restore...

Hi All, I have just set up a Z-wave network at home using Intermatic devices and an HA23C USB stick. Before installing TE I was using a HA07 remote and things worked fine. I transfered the network to TE fine however the devices in TE all end up with red question marks on them. Occasionally one or...

I'm a new user of ThinkEssentials (TE) so hopefully I'm just missing something simple here ... whenever I configure TE with information like device locations within a floorplan, scenes, zones, and schedules this information appears lost when I close and restart TE (in other words, when I restart...

OK then. If that's the case, it looks like I'll have to invest in another brand of Primary Controller to finish this job. Thanks for getting back with me. Teddy P.S. I noticed on your website (ie.Accessories Page) that you sell: Wired Remote Switch (for 3-way/up to 5 locations) $7.95 (ViziaRF...

Hi Chris, Thanks for your quick response to my question about adding "associations" to the HomeSettings/ThinkEssentials software. You mentioned that it would be added on the "next release," but can you give me an estimated wait time until the next release? Thanks, Teddy

Can you give me an estimated date for the "next release" so I can formulate a plan of action on this project I am working on?

I am trying to use z-wave in a 4-way (three switches in a hallway) scenerio using Intermatic's HomeSettings products. After speaking with technical support at Intermatic, they sent me an Addendum on Adding & Removing Associations for the HA14c, HA18c & HA20c devices. Since their HA07 primary...

Chris .. Is the Pro Version Update - 6/1/08 Release on Target?

Hi, I have about 40+ devices and did a floorplan of my house, saving multiple backups along the way in version numbers. I tried went to make ControlThink the primary controller and it wiped out my floorplan and network settings (no deviecs found). I tried restore and nothing shows up (multiple times...