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Software purchase without hardware?

Last post 07-06-2009 12:16 PM by blazinace. 9 replies.
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  • 06-20-2009 10:12 AM

    Software purchase without hardware?

    I just updated my computer, and hadn't been using my ControlThink USB controller. Today I decided to go take a look again, and realized that, I have the controller, but no software. I looked in my "downloads" folder, checked for a CD-ROM, and checked my application that keeps my passwords, and I can't find the software. I used it when I first got the USB stick, and didn't realize that the PC had to be on to control the Network--so I continued to use my HA07 Master Controller.

    Can I buy the software without having to re-invest in another USB stick? Or, is there some advantage to having more than one USB stick?

    I see that there is other software that will work with my controller, but the chioces are limited and the prices are high!

    Thanks.

  • 06-24-2009 8:43 AM In reply to

    Re: Software purchase without hardware?

     1madman,

    Sorry it's taken me awhile to answer your question.  Did you have TE installed on this machine before?  If so, you'll still have your license key.  Send the file "Application.xml" in your \ProgramData\ControlThink\ThinkEssentials folder to support@controlthink.com, and I'll retrieve it for you.

    Matt
    SE/ControlThink
  • 06-24-2009 8:32 PM In reply to

    Re: Software purchase without hardware?

    No, it's never been on this machine--this is a new machine, and my old machine was wiped clean and re-installed for my sister...

    That's the problem. I can't find my media or license, just my Control Think USB controller...

    -M

  • 06-26-2009 8:05 AM In reply to

    Re: Software purchase without hardware?

    Were you using TE Standard or Pro?

    Matt
    SE/ControlThink
  • 06-26-2009 8:20 AM In reply to

    Re: Software purchase without hardware?

    Just Standard.

    -M

  • 06-26-2009 10:26 AM In reply to

    Re: Software purchase without hardware?

    Without any other information on your order, I'm afraid there's not much we can do on this end.  You're going to have to re-purchase the software through one of our distributors. 
    Matt
    SE/ControlThink
  • 06-26-2009 8:09 PM In reply to

    Re: Software purchase without hardware?

    So. how do I find some place that will sell me the software only, since I have the USB stick? I see that it is always bundled!

  • 07-03-2009 9:32 AM In reply to

    Re: Software purchase without hardware?

    Here is the link where they sell just the software:

     http://www.asihome.com/ASIshop/index.php?manufacturers_id=256

     

  • 07-06-2009 6:24 AM In reply to

    • bjhampe
    • Top 25 Contributor
    • Joined on 01-16-2006
    • Tafton, PA
    • Posts 47

    Re: Software purchase without hardware?

    As of right now, we only have bundled offerings becuase that is all that ContolThink offers at the moment.

    Thank you,

    Barry J. Hampe
    Technical Support/Webmaster
    ASIHome
    www.asihome.com
  • 07-06-2009 12:16 PM In reply to

    Re: Software purchase without hardware?

    Sorry madman, I misread the description.  bjhampe is correct, they only have the bundle.

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