Thanks Chris,
I have tried to add the 4 scene controller as a device to the network using the PC as my primary controller. Here's the steps i have taken to try and get it added.
1) Push and hold the first and third buttons on the 4-scene controller
2) Hold until lights turn amber
3) Click on "add device" button in ThinkEssentials software
4) Receive something to the effect of "cannot add device," or "error adding device"
I have tried just about everything I can think of like pushing buttons once it is amber....resetting the 4 scene until the lights turn red and resetting it.
I know you are not intermattic support but when I read the manual, I cannot figure out how to put the handheld in "control replicator send" mode.
I will PM You.
Thanks Chris.