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I thought I would add a little bit of updated information to this sticky as well.
1) Z-wave devices appear to have not gotten as big a start as Harmony believed, so the ability to control Z-wave devices has been removed from the 890, 890 pro, and 1000 Harmony remotes via firmware upgrades. If you have old firmware on your remote, you 'may' still be able to control Z-wave devices, but updating your firmware will remove that functionality. It may be reintroduced at a later time, but there is no current information regarding that.
There is one device that can be controlled by RF with the above mentioned remotes. That is only the RF extendor, and it will NOT send RF signals to other devices. It will send IR signals only, but will allow you to place devices in cabinets and other locations that are out of line-of-sight. With the 890 and 890 pro, you receive an extendor along with the remote. It does NOT require that you use that extendor, it is simply provided so that you can use it if you so choose. If you do choose to use it, you will need to tell the software program which devices are to be controlled by the remote, and which are to be controlled by the extendor. You would also need to make sure the extendor is paired with the remote, otherwise you won't get any response.
2) There used to be a 'test drive' feature available through the software and online. That was recently removed when the Logitech website was updated. The test drive used to allow you to access the database and tell you whether there were commands for your devices already. There are no current plans to re-introduce the test drive, but it's not needed anyway.
Someone mentioned that they wished the database was provided by our customers, and I wanted to mention that the information in the database IS provided by you, the consumer, via you telling your remote what model devices you have, and what commands you use with the original remote, everytime you teach our remotes your commands. When you teach your harmony remote a raw command, you provide the remote with the command 'name' you want to use (it could be Mike, just as an off the wall example), and the remote will name that raw command Mike. It could be the power on command, but the remote doesn't know what that is, other than it's called Mike. It sends that information to our database, and is added as Mike for that model of device (TV for example). Someone else enters that model TV into their software, and the database will add the Mike command (and use it as a power on command) to the device list for their TV into their remote.
What that means is, all the different commands that you see in device mode are commands that other people have taught their remotes while in raw mode. You can find commands that never work with your device that are listed, because those devices may be for a totally different model of tv or other device. Just because someone enters in Model Number A1B2C3, doesn't mean they have A1B2C3, they could have abc123 instead. Therefore, when they taught their remote the commands that work on their original remote, the database added the incorrect commands to the A1B2C3 model device list. We understand that can be frustrating, but it's not something we have control over. That's why you have the option to teach your remote, to make sure you are getting the commands actually available for your devices, even if you made a mistake when entering in information.
Btw, I personally have a H880, and have a remote controlled fan, a remote controlled air conditioner, and a few 'standard' devices (tv, cablebox, etc.), all of which are controlled properly by the remote. Of course, I have a roommate that doesn't use the remote all the time, so things get out of sync. Now, if I could find a remote that controlls the roommate, I would have a perfect home life. I hope this helps clear some things up, and allows everyone to feel a little more reassured about the capabilities of what you are getting with a harmony remote. It may require a little tinkering, but you can always call us to do your tinkering for you.
As a recap, you can't control ANY RF, Z-wave or otherwise, device with any of our remotes, except the RF extendor, with any of our remotes. The only exceptions were noted above. The test drive feature was removed, and no current plans are in place to bring it back. However, our database is always growing, and your devices that you are wondering about, as long as they are IR controlled, should work just fine without any problems when using our remotes, even with initial setup.
There are some exceptions to the rule, SimpleSimon being one of them. However, many of our calls that we receive are related to incorrect inputs or delay issues, many of which are simple to resolve.
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